About Us

Our Story

BusinessConsult was founded in 2008 by Sarah Mitchell, a former corporate executive who recognized a critical gap in the consulting industry: clients were repeatedly making the same mistakes during the consultation process, severely limiting the value they received from expert advice. Having experienced this frustration from both sides of the consulting relationship, Sarah assembled a team of seasoned business professionals who shared her vision of transforming how consulting services are delivered and received.

What began as a small operation in Warsaw with just three consultants has grown into a respected advisory firm with over 30 professionals serving clients across Europe. Our journey has been shaped by a commitment to education and empowerment—we believe that by helping clients understand and avoid common pitfalls, we create more productive relationships and generate significantly better business outcomes.

Through economic ups and downs, including the challenging global pandemic, we've refined our methodology and expanded our expertise across diverse industries. Today, BusinessConsult is recognized for our practical, results-oriented approach that goes beyond traditional consulting to include implementation support, progress tracking, and continuous client education.

Our Mission & Values

Our Mission

We are dedicated to transforming the business consulting experience by educating clients about common pitfalls and empowering them to actively participate in the consultation process. Our mission is to deliver sustainable business improvements through collaborative partnerships that emphasize transparency, knowledge transfer, and measurable outcomes.

We believe that the most valuable consulting relationships are those where clients gain not just solutions to immediate problems, but also the insight and capabilities to address future challenges independently. By focusing on both immediate results and long-term client development, we create lasting value that extends far beyond the consulting engagement.

Our Core Values

Transparency: We believe honest communication is the foundation of effective consulting. We share both positive and challenging insights with equal clarity.
Education: We're committed to transferring knowledge, not just delivering recommendations. Client learning is a primary measure of our success.
Collaboration: We work alongside clients as partners, not distant advisors. The best solutions emerge from combining our expertise with client insights.
Accountability: We measure our success through client outcomes, not consulting activities. If our recommendations don't generate results, we haven't succeeded.
Continuous Improvement: We constantly refine our methodologies based on client feedback and outcome analysis to deliver increasingly valuable services.

Meet Our Expert Team

Our consultants bring diverse industry experience and specialized expertise to help clients navigate complex business challenges

Sarah Mitchell

Founder & CEO

With 20+ years of experience across corporate strategy and operations, Sarah founded BusinessConsult after identifying systematic failures in the consulting industry. Her approach combines analytical rigor with practical implementation strategies, helping clients transform recommendations into tangible business results. Sarah holds an MBA from INSEAD and regularly speaks at international business forums about effective consulting relationships.

Marcus Hendrikson

Head of Strategy

Marcus brings extensive experience from his 15 years at global consulting firms before joining BusinessConsult in 2012. He specializes in strategic planning and organizational transformation, with particular expertise in helping clients clarify objectives and set realistic implementation timelines. Marcus has guided companies through major market pivots and international expansions, always emphasizing the importance of aligning strategy with operational capabilities.

Elena Kovalenko

Client Success Director

Elena's background spans finance and operations, giving her unique insight into implementation challenges that clients face after the consulting engagement ends. She developed our proprietary implementation tracking methodology that has significantly improved client follow-through rates. Elena focuses on ensuring clients have the resources, understanding, and accountability systems needed to execute recommendations effectively, bridging the gap between advice and action.

Julian Weisberg

Research & Innovation Lead

Julian leads our research into consulting methodologies and client success factors. His work has identified key patterns in client resistance to change and developed frameworks to overcome implementation barriers. Before joining BusinessConsult, Julian worked in behavioral economics and change management. He applies these disciplines to understand the psychological aspects of consulting relationships and develop approaches that facilitate client acceptance of challenging recommendations.

Our Achievements

Results that demonstrate our commitment to transforming the consulting experience

01

Industry-Leading Implementation Rates

Our clients implement 87% of key recommendations compared to the industry average of 34%. This exceptional follow-through rate is achieved through our structured implementation support and accountability systems that bridge the gap between advice and action. We've documented these methods in our widely-cited white paper "From Recommendation to Reality," which has influenced consulting practices across the industry.
02

Client Retention Excellence

We maintain a 92% client retention rate, with the average client relationship lasting 4.3 years. This longevity allows us to support businesses through complete transformation cycles rather than isolated interventions. Our approach to relationship building has been recognized with the European Business Consulting Association's "Client Partnership Award" three times in the past decade.
03

Documented Business Impact

Clients working with our methodology report an average ROI of 327% on consulting investments, measured through our rigorous outcomes tracking system. These results span various industries and intervention types, from operational efficiency to market expansion. Our case studies have been featured in leading business publications and academic research on consulting effectiveness.
04

Educational Leadership

Our "Consulting Client Academy" has trained over 5,000 business leaders in how to effectively engage with and maximize value from consulting relationships. This program has been adopted by several business schools as part of their executive education curriculum. We've also published two books on the consulting relationship that have become standard references in the field.

What Our Clients Say

Hear from business leaders who have transformed their approach to consulting

Working with BusinessConsult completely changed how I approach external advisors. They didn't just provide recommendations—they educated our team on how to evaluate options, plan implementation, and measure outcomes. Three years later, we still use their frameworks for every major business decision. Their transparency about potential challenges and realistic timelines was particularly refreshing compared to previous consulting experiences.

Marta Kowalczyk

CEO, TechVision Solutions

The BusinessConsult team pinpointed exactly where we were getting stuck in implementing previous consulting advice. Their diagnostic approach identified organizational resistance points we hadn't recognized, and their staged implementation plan finally broke our cycle of investing in advice we couldn't operationalize. What sets them apart is their commitment to transferring knowledge—they wanted us to understand not just what to do, but why and how to sustain changes independently.

Daniel Bergman

CFO, Nordic Manufacturing Group

As a scaling startup, we needed strategic guidance but were wary of cookie-cutter consulting approaches. BusinessConsult's focus on avoiding common client mistakes resonated with us immediately. Their upfront education about how to maximize the consulting relationship saved us from pitfalls we wouldn't have anticipated. Their process adapted to our fast-moving environment while providing the structure we needed to implement changes methodically during our critical growth phase.

Sophia Nowak

Founder, EcoLogistics

Ready to Transform Your Consulting Experience?

Schedule a free consultation to discuss how we can help your business avoid common pitfalls and maximize the value of strategic advice. Our team is ready to support your journey toward more effective business transformation.